Course outline for
Microsoft Office Outlook 2002 - Advanced

SECTION 1: Data Management

Lesson 1.1: Managing Personal Folders

Creating Personal Folders

Opening and Closing Personal Folders

Personal Folders Properties

Data File Management

Practice Exercise

Lesson 1.2: Managing Outlook Data

AutoArchive Options

Archiving Manually

Mailbox Cleanup

Importing and Exporting Information

Practice Exercise

Lesson 1.3: Using Outlook Profiles

Overview of the Mail Icon in the Control Panel

Creating a New Outlook Profile

Deleting or Viewing a Profile

Setting Profile Options

Practice Exercise

Lesson 1.4: The Outlook Address Book

Components of the Outlook Address Book

Adding, Deleting, and Modifying Entries

Options in the Outlook Address Book

Using the Outlook Address Book to Create Mail

Practice Exercise

Lesson 1.5: Custom Forms

Creating Custom Forms

Publishing Custom Forms

Applying Custom Forms to Existing Items

Using the Form Cache

Practice Exercise

Section 1: Review Questions

SECTION 2: Microsoft Exchange Server

Lesson 2.1: Information Management Features

Setting Permissions

Viewing Another User's Folder

Scheduling a Meeting

Assigning Tasks

Receiving Tasks

Practice Exercise

Lesson 2.2: Mail Features

Outlook Web Access

Recalling or Resending a Message

Using Delegates

Configuring the Out of Office Assistant

Using the Global Address List

Practice Exercise

Lesson 2.3: Public Folders

Viewing Public Folders

Creating a Public Folder

Posting to a Public Folder

Practice Exercise

Section 2: Review Questions

SECTION 3: Advanced Topics

Lesson 3.1: Outlook Security Settings

Internet Zone vs. Restricted Zone

Digital Signatures

Encrypting Messages

Practice Exercise

Lesson 3.2: Outlook and Windows

Launching Outlook when Windows Starts

Using the Free/Busy Calendar Service

Section 3: Review Questions