Course outline for
Microsoft Office Outlook 2002 - Foundation

SECTION 1: The Essentials

Lesson 1.1: An Overview of Microsoft Outlook

System Requirements

Launching and Closing Outlook

Practice Exercise

Lesson 1.2: The Outlook Interface

Outlook Today

The Outlook Bar

The Message Pane and the Preview Pane

Practice Exercise

Lesson 1.3: Using Menus

Using and Customizing the Main Menu

Using Shortcut Menus

Using Shortcut Keys

Working with Dialog Boxes

Practice Exercise

Lesson 1.4: Using Toolbars

An Overview of Toolbars

The Standard Toolbar

The Web Toolbar

The Advanced Toolbar

Customizing Toolbars

Practice Exercise

Lesson 1.5: Using Help and Support

Using the Office Assistant

Using the "Type a Question" Box

Practice Exercise

Section 1: Review Questions

SECTION 2: Electronic Mail

Lesson 2.1: Configuring an E-Mail Account

Types of E-Mail Accounts

How to Create and Change an E-Mail Account

How to Send and Receive E-Mail

Practice Exercise

Lesson 2.2: Working with E-Mail Messages

Opening, Printing, and Editing Messages

Replying, Forwarding, and Re-Sending Mail

Opening and Saving Attachments

Deleting Messages

Organizing Messages

Finding Messages

Practice Exercise

Lesson 2.3: Composing E-Mail

New Message Overview

Using the Address Book

Inserting Attachments

Inserting Hyperlinks

Using the Drafts Folder

Practice Exercise

Lesson 2.4: Customizing E-Mail Messages

Mail Formats Overview

Using Stationery

Using Fonts

Using Microsoft Word as an E-mail Editor

Practice Exercise

Section 2: Review Questions

SECTION 3: Information Management

Lesson 3.1: Outlook's Calendar

Using Outlook's Calendar

Creating a New Appointment

Appointment Options

Customizing How You View Your Calendar

Practice Exercise

Lesson 3.2: Using the Contacts Folder

Creating a Contact

Distribution Lists

Practice Exercise

Lesson 3.3: Using Tasks

Creating and Editing Tasks

Task Options

Practice Exercise

Lesson 3.3: Using Notes

Creating and Editing Notes

Note Options

Customizing the Notes View

Practice Exercise

Lesson 3.5: Using the Outlook Journal

Setting Journal Options

Creating and Editing a Journal Entry

Practice Exercise

Section 3: Review Questions