Course outline for
Microsoft Office Outlook 2002 - Intermediate

SECTION 1: Advanced Organizational Tools

Lesson 1.1: Managing Folders

Creating, Naming, Renaming, and Deleting Folders

About Folder Types

About Folder Views

Practice Exercise

Lesson 1.2: Mail Management Tools

Using the Rules and Alerts Wizard

Using the Organize Pane

Applying Junk and Adult Content Lists

Practice Exercise

Lesson 1.3: Finding Items in Outlook

Using Basic Search

Using Advanced Find

Finding Contacts

Practice Exercise

Section 1: Review Questions

SECTION 2: Advanced E-Mail Features

Lesson 2.1: Mail Formatting

Features When Using Word as the E-mail Editor

Using the Outlook E-mail Editor

About Plain Text

About Rich Text Format

About Hyper Text Markup Language (HTML)

Practice Exercise

Lesson 2.2: Signatures

Setting Signature Options

Creating A Signature

Using Signatures

Practice Exercise

Lesson 2.3: Printing and E-Mail Message

Using Print Preview

About Print Styles

Using Page Setup

Printing a Selection

Practice Exercise

Section 2: Review Questions

SECTION 3: E-Mail Account Types

Lesson 3.1: E-Mail Accounts Overview

Setting up Your E-mail Account

Overview of E-mail Account Types

Setting Send/Receive Options

Practice Exercise

Lesson 3.2: Microsoft Exchange Server

Setting up an Exchange Mailbox

How an Exchange Mailbox Looks

How an Exchange Mailbox Works

Extra Features Available on Exchange

Practice Exercise

Lesson 3.3: POP3

Setting up a POP3 Mailbox

How a POP3 Account Looks

How a POP3 Account Works

Additional Features

Practice Exercise

Lesson 3.4: IMAP

Setting up an IMAP Mailbox

How an IMAP Mailbox Looks

How an IMAP Mailbox Works

Additional Features

Lesson 3.5: HTTP

Setting up an HTTP Mailbox

How an HTTP Account Looks

How an HTTP Account Works

Additional Features

Practice Exercise

Section 3: Review Questions

SECTION 4: Advanced Information Management Tools

Lesson 4.1: Advanced Calendar Options

Recurring Calendar Appointments

Meeting Options

Adding Holidays to Your Calendar

Practice Exercise

Lesson 4.2: Advanced Task Options

Recurring Tasks

Assigning Tasks

Practice Exercise

Lesson 4.3: Using Categories

Assigning a Category to an Item

Creating Custom Categories

Using Categories in a View

Practice Exercise

Lesson 4.4: Using Views

Using Column Headers

Using Current View in the Views Menu

Practice Exercise

Lesson 4.5: Linking Items

Linking a Calendar Item to a Contact

Linking a Task Item to a Contact

Linking a Mail Item to a Contact

Linking a Contact to Another Contact

Using the Activities Tab

Using Journal to Link Items

Practice Exercise

Lesson 4.6: Mail Merge

Starting Mail Merge from Outlook

Starting Mail Merge from Word

Practice Exercise

Section 4: Review Questions