How to Use This Guide
Session One: Course Overview
Session Two: A Closer Look at the Training Needs Analysis
What Is It?
Developing the Business Case
Process Overview – The ICE Method
Session Three: Collecting Data
Step One: Identify the Future State
Step Two: Identify the Current State
Steps Three, Four, and Five
Making Connections
Pre-Assignment Review
Session Four: Diving Deeper Into the Data
So Many Questions
The McKinsey 7S Model
SWOT Analysis
Five Whys
Making Connections
Session Five: Creating the Report
Session Six: Taking Action
Making Connections
Designing Evaluations
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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