Course outline for
Digital Transformation: Organization and People

Session One: Course Overview

Course Overview

Learning Objectives

Pre-Assignment

Pre-Course Assessment

Session Two: Organizational Readiness for Digital Transformation

Assessing Readiness for Change

Organizational Readiness

Challenges to Organizational Readiness

Probing Organizational Dynamics

Session Three: Employee Engagement and Preparedness

Questions for Employees to Ask

Employee Readiness for Change

Session Four: Leading a Digital Transformation

Embracing Digital Mastery

Digital Culture and the Role of Leadership

Case Study: Leadership

Session Five: Collaboration

The Role and Impact of Collaboration

Case Study: Collaboration

Common Blockages to Digital Transformation

Session Six: Digital Skills and Reskilling

Employee Capabilities and Training

Strategies for Talent Management

Session Seven: Effective Communication and Measuring Progress

Communicating Progress

Measuring and Reporting Progress

Case Study: Communication Hurdles

Session Eight: Culture Change

Agile Culture vs. Traditional

Case Study: Thompson's Boutique Retailers

Session Nine: Implementing a Digital Initiative in an Agile Culture

Step by Step

Pre-Mortem

Pre-Mortem Activity

Personal Action Plan

Course Summary

Post-Course Assessment

Pre- and Post-Course Assessment Answer Key

Pre-Course Assessment

Post-Course Assessment

Assignment Answer Key

Session Two: Organizational Readiness for Digital Transformation

Session Three: Employee Engagement and Preparedness

Session Four: Leading a Digital Transformation

Session Five: Collaboration

Session Six: Digital Skills and Reskilling

Session Seven: Effective Communication and Measuring Progress

Session Eight: Culture Change