Course outline for
Upgrading to Outlook 2010

Introduction

Recommended Classroom Setup

Prerequisites

Section 1: Getting Started

Lesson 1.1: Getting to Know Outlook 2010

What is Microsoft Office Outlook 2010?

What's New in Microsoft Office Outlook 2010?

Supported Versions of Exchange Server with Outlook 2010

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Lesson 1.2: Starting Out

Opening Outlook

The Outlook Interface

About the Notification Icon

Closing Outlook

Step-By-Step

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Lesson 1.3: Interface Basics

Understanding and Using Backstage View (File Menu)

About Tabs

About Groups

About Option Buttons

Minimizing the Ribbon

Step-By-Step

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Lesson 1.4: Using the Outlook Panes

Using Outlook Today

Using the Navigation Pane

Using the Reading Pane

Using the To-Do Bar

Step-By-Step

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Lesson 1.5: Using the Quick Access Toolbar

The Default QAT Commands

Adding Commands

Removing Commands

Customizing the Toolbar

Step-By-Step

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Lesson 1.6: Customizing the Ribbon

Getting Started

Adding or Removing Tabs

Arranging Tabs and Groups

Creating New Tabs and Groups

Customizing Group Commands

Resetting All Customizations

Step-By-Step

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Section 1: Case Study

Section 1: Review Questions

Section 2: Working with Mail Messages

Lesson 2.1: Printing E-Mail Messages

Print Commands

Setting Print Options

Choosing a Print Preview View

Navigating Through Print Preview

Step-By-Step

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Lesson 2.2: Using Viewing Tools

Choosing a View

Arranging Messages

Grouping Messages

Sorting E-Mail

Filtering E-Mail

Using AutoPreview

Using the Attachment Previewer

Step-By-Step

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Lesson 2.3: Understanding Conversations

Expanding and Collapsing Conversations

Toggling Conversation View On or Off

Changing Conversation Settings

Cleaning up a Conversation

Ignoring a Conversation

Step-By-Step

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Lesson 2.4: Using Quick Steps

Using Quick Steps

Creating Quick Steps

Managing Quick Steps

Resetting Quick Steps

Step-By-Step

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Section 2: Case Study

Section 2: Review Questions

Section 3: Managing Your Mailbox

Lesson 3.1: Using the Favorites List

Adding Folders to the Favorites List

Reordering Favorite Folders

Removing a Folder from Favorites

Expanding and Collapsing the Favorites List

Showing and Hiding the Favorites List

Step-By-Step

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Lesson 3.2: Using Search Folders

Creating Default Search Folders

Creating Custom Search Folders

Using Search Folders

Modifying Search Folders

Step-By-Step

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Lesson 3.3: Searching in Outlook

Using the Search Box

About the Search Tools - Search Tab

Setting Search Options

Searching for Contacts

Step-By-Step

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Lesson 3.4: Using Mailbox Cleanup

Viewing Mailbox Size

Finding Items by Size and Date

Emptying Deleted Items

Creating an Archive

Step-By-Step

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Section 3: Case Study

Section 3: Review Questions

Section 4: Using New and Improved Calendar Tools

Lesson 4.1: Overview of the Calendar, Part One

Opening the Calendar

Using the Home Tab

Using the Calendar Tools Contextual Tabs

Creating Appointments

Editing Appointments

Step-By-Step

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Lesson 4.2: Overview of the Calendar, Part Two

Using the Daily Task List

Using the Daily Task List Tools - Daily Task List Tab

Using the Calendar Navigation Pane

Customizing Calendar Views

Using the View Tab in the Calendar

Step-By-Step

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Lesson 4.3: Managing Your Calendar on Exchange Server

Sharing a Calendar

Responding to a Calendar Sharing Request

Viewing Another User's Calendar

Using Schedule View

Using Calendar Groups

Step-By-Step

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Lesson 4.4: Publishing Your Calendar

Publishing your Calendar

Subscribing to a Calendar

Using Overlay Mode

Stopping Calendar Sharing

Saving Your Calendar

Step-By-Step

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Lesson 4.5: Scheduling Meetings with Exchange Server

Scheduling a Meeting

Using the Scheduling Assistant

Responding to a Meeting Request

Step-By-Step

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Lesson 4.6: Managing Meetings with Exchange Server

Tracking Responses

Adding and Removing Attendees

Contacting Attendees

Cancelling a Meeting

Step-By-Step

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Section 4: Case Study

Section 4: Review Questions

Section 5: Advanced Topics

Lesson 5.1: Configuring SMS Accounts

Setting up a Mobile Service Account

Viewing Text Messages

Creating a Text Message

Removing the Account

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Lesson 5.2: The Trust Center, Part One

Opening the Trust Center

Identifying Trusted Publishers

Setting Privacy Options

Setting E-Mail Security Options

Step-By-Step

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Lesson 5.3: The Trust Center, Part Two

Controlling Attachment Handling

Automatic Download Settings

Macro Settings

Dealing with Programmatic Access

Managing Add-Ins

Step-By-Step

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Lesson 5.4: Using the Outlook Social Connector

Installing Connectors

Setting up the Connector in Outlook

Using the Connector

Disabling Connectors

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Section 5: Case Study

Section 5: Review Questions

Index