Course outline for
Change Management: Change and How to Deal With It
Change Management: Change and How to Deal With It Course Outline
Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: What is Change?
Leading Thinking
Self-Reflection Activity
The Change Cycle
Endings
Transitions/Neutral Zone
Beginnings
Session Three: What is Change Management?
The Three Phases
Benefits of Change Management
Insights
Session Four: The Human Reaction to Change
Control and Change
Relating to Your Workplace
The Four-Room Apartment
Your Room Discussion
Session Five: The Pace of Change
The Trend of Change
Who Are You?
Positive Change Activity
Session Six: Dealing with Resistance
Understanding Resistance
Analyzing Successful Change
Making Change Stick
Strengthening a Change
Session Seven: Adapting to Change
Adjusting Your Attitude
Some Facts about Attitude
Overcoming the Fear of Change
Understanding Resiliency
Applying the Five Keys
Pre-Assignment Review Reflection
Session Eight: Coping with Reactions to Change
Stress Management
Dealing with the Stress
Session Nine: Delivering Your Message
Delivering a Clear Message
Check for Understanding
Session Ten: Action Plan
Developing an Action Plan
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Key
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Keys
Session Two
Session Six
Session Seven
Session Eight
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