How to Use This Guide
Session One: Course Overview
Session Two: Finding, Hiring, and Keeping Good People
Session Three: Building Employee Commitment and Engagement
The Four Components
Clarity
Clarity Exercise
Competence
Influence
Appreciation
Session Four: Perception
Why Perception is Important
Your Perceptions
Session Five: Fast-Track Orientation
Session Six: Designing a Successful Orientation Program
Using Your Experience
Mistakes to Avoid
Session Seven: Characteristics of a Successful Orientation Process
Session Eight: The Commitment Curve
The Big Picture
Stages of the Curve
Applying the Curve
Session Nine: Nine Orientation Habits of World-Class Employers
Session Ten: Obtaining Buy-In
Session Eleven: Employee Training
Preparing Effective Training
Addressing Learner Needs and Expectations
Learning and Training Styles
Building and Sustaining Interest
Methodology
Case Study
Session Twelve: Adult Learning
Principles of Adult Learning
Applying the Principles
Session Thirteen: Working with External Providers
Session Fourteen: Helping People Make Connections
Establishing Good Relationships
Buddy, Please Help Me Out…
Session Fifteen: Creating Employee Manuals
Session Sixteen: A Bridge to Onboarding
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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