Course outline for
Creating a Top-Notch Talent Management Program
Creating a Top-Notch Talent Management Program Course Outline
How to Use This Guide
Session One: Course Overview
Session Two: Understanding Talent Management
What is Talent Management?
A Focused Effort to Manage Talent
Session Three: Understanding Performance Management
The Differences Between Performance Management and Talent Management
The Shared Management Model
Session Four: Understanding Succession Planning
Replacing vs. Succeeding
Understanding Succession Planning Terms
Identifying Critical People
Identifying Resources
Risk Assessment
Session Five: Creating a Talent Management Plan
Overview
Developing Your Vision
Session Six: About Competency-Based Programs
Understanding Competencies
Goleman’s Emotional Intelligence Model
Session Seven: Identifying Talent
Key Talent Groups
Case Study: Smith Plumbing Inc.
Fast-Track Programs
Session Eight: Bring on Bench Strength
Getting the Right Person for the Job
Three Pillars
Session Nine: Conducting Talent Assessments to Create a Talent Profile
A Three-Phase Process
Sample Form
Compiling the Results
Session Ten: Keeping People Interested
Understanding Abilities and Aspirations
Case Study: Jim’s Job
Keeping Superstars from Falling
Session Eleven: Talent Review Meetings
Structuring the Talent Review Meeting
Case Study
Following Up
Session Twelve: Show Me the Money!
Building Incentives into the Plan
About Competency-Based Pay and Pay-For-Performance
Session Thirteen: Communicating with High Potentials
Session Fourteen: Development Strategies
Goals with SPIRIT
360° Feedback
Coaching and Mentoring
Creative Development Ideas
Session Fifteen: Reality Check!
Session Sixteen: Fostering Engagement
Session Seventeen: Evaluating the Plan
Why is Evaluation Necessary?
Sample Evaluation
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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- Business Succession Planning: Developing and Maintaining a Succession Plan
- Conducting Effective Performance Reviews
- Conflict Resolution: Getting Along In The Workplace
- Creating a Top-Notch Talent Management Program
- Managing Customer Service
- Closing the Generation Gap in the Workplace
- Employee Dispute Resolution: Mediation through Peer Review
- Hiring for Success: Behavioral Interviewing Techniques
- Onboarding: The Essential Rules for a Successful Onboarding Program
- Orientation Handbook: Getting Employees Off to a Good Start
- Performance Management: Managing Employee Performance
- Stress Management
- Public Relations Boot Camp
- Appreciative Inquiry
- Transgender Employees: Creating an Inclusive Work Community
- Employee Recognition: Appreciating Your Workforce
- Cannabis and the Workplace
- Creativity in the Workplace
- Problem Solving and Decision Making
- Accounting Skills for the New Supervisor
- Change Management: Change and How to Deal With It
- Diversity, Equity, and Inclusion
- Unconscious Bias