Course outline for
Employee Dispute Resolution: Mediation through Peer Review
Employee Dispute Resolution: Mediation through Peer Review Course Outline
How to Use This Guide
Session One: Course Overview
Session Two: What is Peer Review?
Session Three: Initiating the Process
The First Three Stages
Making Connections
Session Four: The Peer Review Panel
Choosing a Facilitator
Choosing the Panel
Making Connections
The Panel’s Contract
The Panel’s Role and Responsibilities
Session Five: Asking Questions
Asking Good Questions
Pushing My Buttons
Session Six: The Peer Review Process
Preparing for the Hearing
The Hearing
Making the Decision
Session Seven: Panel Walk Through
Preparation
Panel Presentation
Session Eight: Why Does the Process Fail?
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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