Course outline for
Coaching and Mentoring
Coaching and Mentoring Course Outline
How to Use This Guide
Session One: Course Overview
Session Two: Defining Coaching and Mentoring
Coaching and Mentoring
Matching Mentors
Defining Coaching
Coaching Skills
Session Three: Coaching Assessment Review
Coaching Assessment and Scoring
Making Connections
Session Four: Interpersonal Communication Skills
What are Communication Skills?
Getting Better with Communication
Probing Techniques
Active Listening Skills
Session Five: Critical Coaching Skills
Session Six: Setting Goals with SPIRIT
Setting Achievable Goals
Getting on Track
Session Seven: Learning Styles and Principles
Session Eight: The Benefits/Consequences Matrix
Session Nine: Skills Involved in Coaching
Session Ten: The Coaching Model
Session Eleven: Giving Effective Feedback
Session Twelve: Coaching Problems and Solutions
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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- Advanced Project Management
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- Giving Effective Feedback
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- Project Management Training: Understanding Project Management
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- Tough Topics: Talking to Employees about Personal Hygiene
- Managing the Virtual Workplace
- Logistics and Supply Chain Management
- Conversational Leadership
- Workplace Health and Safety: The Supervisor's Role and Responsibilities
- Women and Leadership: Owning Your Strengths and Skills
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- From Boss to Leader
- Dealing With Difficult People
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- How to Become a Leader with Integrity
- Progressive Discipline
- Progressive Discipline
- Corrective Action
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