Course outline for
Design Thinking: An Introduction
Design Thinking: An Introduction Course Outline
Preface
Understanding Your Training Package
Preparing for Training
Our Top 10 Training Tips
Materials Required
Related Courses
Additional Resources
Agenda
Icebreaker: Favorite Art
Session One: Course Overview
Setting the Stage
Agenda Review
Course Overview
Learning Objectives
Action Plans and Evaluations
Session Two: Introduction to Design Thinking
Introduction
Benefits of Design Thinking
Design Thinking in a Nutshell
Design Thinking Phases
Break
Session Three: Empathize
What is Empathy?
Empathy Mapping
Types of Questions
Session Four: Define
Developing a Point of View
Developing a Persona
Defining Your Questions
Morning Wrap-Up
Lunch
Energizer: Designing the Ideal Wallet
Session Five: Ideation Part 1 — Ideas and Potential Solutions
Methods for Ideation: Brainstorming
Limitations of Brainstorming
Methods for Ideation: Brain Writing
More Methods
Tips
De Bono’s Thinking Hats
Value of the Six Thinking Hats
Selecting the Best Idea
Session Six: Ideation Part 2 — Journey Mapping
Developing a Journey Map
Break
Session Seven: Prototyping and Testing
Prototyping and Testing
Prototyping
Testing
User Testing Methods
Workshop Wrap-Up
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