From Boss to Leader Course Outline

From Boss to Leader

Session One: Course Overview

Course Overview

Learning Objectives

Pre-Assignment

Pre-Course Assessment

Session Two: Good Boss versus Bad Boss

Bad Bosses

Good Bosses

Team Player Activity

Session Three: The Boss as a Leader

The Boss

Admirable Leaders

Behaviors of Leaders

Lead by Example

Attitude is Everything

Session Four: Communication is Key

Communication Skills

Mastering the Art of Communication

Characteristics of Effective Feedback

Providing Feedback

Session Five: Common Sense

Using Common Sense

The Key to Successful Management

Session Six: The Science Behind Good Leadership

Be Nice, Not Tough

Work-Life balance

Negative Attitude

Feeling Valued

Team Building Activities

Rewards Program

Celebrating Your Team

Session Seven: Emotional Intelligence

Displaying Emotional Intelligence

Fostering Emotional Intelligence

Emotional Intelligence Activity

Employing Emotional Intelligence

Session Eight: Elements of Success

Additional Tips

Taking Action

Personal Action Plan

Course Summary

Recommended Reading List

Post-Course Assessment

Pre- and Post-Course Assessment Answer Key

Pre-Course Assessment

Post-Course Assessment

Assignment Answer Key

Session Three: The Boss as a Leader

Session Six: The Science Behind Good Leadership

Session Seven: Emotional Intelligence


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