Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: Minimizing Disciplinary Issues
Onboarding
Performance Management
The Shared Management Model
Session Three: Discipline
What is Discipline?
Appropriate Level of Discipline
Session Four: Discipline Policy
Creating The Policy
Communicating the Policy
Session Five: Progressive Discipline
Progressive Discipline
The Four-Step Progressive Disciplinary System
Informal Structured Guidance
Session Six: Step 1 - Verbal Warning
Verbal Warning
Verbal Warning Role Play
Session Seven: Step 2 - Written Warning
Written Warning
Written Warning Scenarios
Session Eight: Step 3 - Performance Improvement Plan
What is a Performance Improvement Plan?
Case Study: Developing Improvement Goals
Session Nine: Step 4 - Termination
Termination
The Termination Meeting
Termination Meeting Role Play
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Key
Session Two: Minimizing Disciplinary Issues
Session Three: Discipline
Session Four: Discipline Policy
Session Five: Progressive Discipline
Session Six: Step 1 - Verbal Warning
Session Seven: Step 2 - Written Warning
Session Eight: Step 3 - Performance Improvement Plan
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