About This Course
Course Prerequisites
Course Overview
Course Objectives
How to Use This Book
Lesson 1: Configuring Advanced Message Options
TOPIC A: Insert Advanced Characters and Objects
Hyperlinks
WordArt
Equations
Symbols
Tables
Charts
Chart Types
Quick Parts
Activity 1-1: Inserting Advanced Characters and Objects into an Outlook Item
TOPIC B: Modify Message Settings, Properties, and Options
Importance Levels
Sensitivity Levels
The From Option
The Bcc and From Fields
Saving Sent Messages to Another Folder
Re-Directing Replies
Delivery Options
Language Options
Advanced Options
Activity 1-2: Modifying Message Settings, Properties, and Options
TOPIC C: Use Automatic Replies
Automatic Replies
The Automatic Replies Dialog Box
Creating Rules
Managing Rules
Automatic Reply Rules
Activity 1-3: Using Automatic Replies
Summary
Review Questions
Lesson 2: Advanced Message Management
TOPIC A: Sort Messages
Sort Criteria
The Sort Dialog Box
Activity 2-1: Sorting Messages
TOPIC B: Filter Messages
Filters
The Filter Dialog Box
Activity 2-2: Filtering Messages
TOPIC C: Organize Messages
Conditional Formatting
Default Conditional Formatting Rules
The Rules Wizard
Activity 2-3: Organizing Your Messages
TOPIC D: Search Messages
The Search Box
The Search Tools Contextual Tab
The Advanced Find Dialog Box
Search Options
Search Folders
Activity 2-4: Searching Messages
TOPIC E: Manage Junk Mail
Spam
Junk Email Filter
The Not Junk Option
Safe Senders List
Blocked Senders List
Activity 2-5: Managing Junk Mail
TOPIC F: Manage Your Mailbox
Mailbox Size
Alternate Message Formats
About Archiving
AutoArchive
Manually Archiving
Cleanup Tools
Activity 2-6: Managing Your Mailbox
Summary
Review Questions
Lesson 3: Advanced Calendar and Task Management
TOPIC A: Manage Advanced Calendar Options
Calendar Settings
Work Time Options
Calendar Options
Display Options
Time Zone Options
Other Calendar Settings
Activity 3-1: Managing Advanced Calendar Display Options
TOPIC B: Manage Additional Calendars
Additional Calendars
Overlay Calendars
Calendar Groups
Creating Calendar Groups
Activity 3-2: Managing Additional Calendars
TOPIC C: Manage Meeting Responses
Meeting Responses
Meeting Response Management
The Tracking Command
Activity 3-3: Manage Meeting Responses
TOPIC D: Assign and Manage Tasks
The Task Request Form
Task Reply Options
Task Details
Status Reports
Task Options
Activity 3-4: Assigning and Managing Tasks
Summary
Review Questions
Lesson 4: Advanced Contact Management
TOPIC A: Edit an Electronic Business Card
Default Electronic Business Cards
The Edit Business Card Dialog Box
Activity 4-1: Editing an Electronic Business Card
TOPIC B: Manage Advanced Contact Options
People Options
Contact Groups
Manage Contact Group Membership
Show Notes About a Contact Group
Send a Message to a Contact Group
Forward a Contact Group
Delete a Contact Group
Activity 4-2: Managing Advanced Contacts Options
TOPIC C: Forward Contacts
Contact Formats
Forward a Contact
Activity 4-3: Forward Contacts
TOPIC D: Export Contacts
The Export Option
Contact Fields
Activity 4-4: Exporting Contacts
Summary
Review Questions
Lesson 5: Sharing Workspaces with Others
TOPIC A: Delegate Access to Mail Folders
Delegates
Folder Permissions
Activity 5-1: Delegating Access to Mail Folders
TOPIC B: Share Your Calendar
Share Your Calendar
Email your Calendar
Activity 5-2: Sharing Your Calendar with Another User
TOPIC C: Share Your Contacts
Share Contacts Command
View Shared Contacts
Activity 5-3: Sharing Your Contacts
TOPIC D: Using Microsoft 365 Groups
Creating a Group
Group Membership Types
Search For and Join Groups
Activity 5-4: Using Microsoft 365 Groups
Summary
Review Questions
Lesson 6: Managing Outlook Data Files and Accounts
TOPIC A: Back Up Outlook Items
Outlook Data Files
Outlook Data Files and Version Compatibility
Activity 6-1: Backing Up Outlook Items
TOPIC B: Change Data File and Account Settings
Data File Settings
Multiple Email Accounts
Activity 6-2: Changing Data File Settings
Summary
Review Questions
Lesson 7: Managing Email Security
TOPIC A: Configure Email Message Security Settings
Digital ID
Encryption
Digital Signatures
Information Rights Management
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson 3
Lesson Lab 3-1
Lesson Lab 3-2
Lesson 4
Lesson Lab 4-1
Lesson Lab 4-2
Lesson 5
Lesson Lab 5-1
Lesson Lab 5-2
Lesson 6
Lesson Lab 6-1
Course Wrap-Up
Post-Course Assessment
Course Summary
Appendices
Keyboard Shortcut Quick Reference Sheet
Glossary
Index
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