Course outline for
Microsoft 365 Teams

About This Course

Course Prerequisites

Course Overview

Course Objectives

How to Use This Book

Lesson 1: Getting Started

TOPIC A: Getting Started with Microsoft Teams

What is Microsoft Teams?

Accessing Microsoft Teams

The Microsoft Teams Interface

Creating a New Team

Adding Members to Your Team

Changing Teams

Leaving a Team

Using Microsoft Teams Mobile Apps

Activity 1-1: Getting Started with Microsoft Teams

TOPIC B: Using Channels

About Channels

Viewing Channels

Creating a Channel

Pinning a Channel

Modifying Channel Notifications

Activity 1-2: Using Channels

TOPIC C: Posting Messages

Posting a Message

Expanding the Compose Box

Editing a Message

Replying to a Message

Adding Files to a Message

Deleting a Message

Activity 1-3: Posting Messages

TOPIC D: Getting Help with Microsoft Teams

Using the Help Center

Viewing New Features

Viewing Keyboard Shortcuts

Using Slash Commands

Activity 1-4: Getting Help with Microsoft Teams

Summary

Review Questions

Lesson 2: Communicating in Channels

TOPIC A: Managing Messages

Identifying New Messages

Marking Messages as Read and Unread

Reacting to a Message

Saving a Message

Activity 2-1: Managing Messages

TOPIC B: Doing More with Messages

Using Mentions

Using Announcements

Viewing Your Activity

Searching in Teams

Activity 2-2: Doing More with Messages

TOPIC C: Managing Files in a Channel

Viewing Posted Files

Creating a New File

Uploading a File

Managing Files

Moving Files

Adding Cloud Storage

Activity 2-3: Managing Files in a Channel

TOPIC D: Using the Wiki

Viewing the Wiki

Creating Wiki Content

Creating Sections and Pages

Navigating Through the Wiki

Accessing Section Options

Accessing Page Options

Activity 2-4: Using the Wiki

Summary

Review Questions

Lesson 3: Using Other Communication Tools

TOPIC A: Using Chat

Starting a Chat

Replying to a Chat Message

Continuing a Chat

Adding Other Users to the Chat

Using Chat Message Features

Overview of Chat Tabs

Managing Chats

Activity 3-1: Using Chat

TOPIC B: Making Audio and Video Calls

Using the Calls Tab

Adding Contacts

Starting an Audio Call

Starting Audio or Video Calls from a Chat Message

Video Calls

Screen Sharing

Activity 3-2: Making Audio and Video Calls

TOPIC C: Managing Meetings Using the Teams Calendar

Using the Calendar Tab

Scheduling a Meeting

Scheduling a Meeting from a Chat Message

Editing a Meeting

Joining a Meeting

Cancelling a Meeting

Activity 3-3: Managing Meetings

TOPIC D: Managing Files in Teams

Using the Files Tab in Teams

Viewing Files

Managing Files

Adding and Managing Cloud Storage

Activity 3-4: Managing Files in Teams

Summary

Review Questions

Lesson 4: Customizing Channels

TOPIC A: Customizing Channels

Renaming a Channel

Accessing the Channel Email Address and Link

Accessing the Team’s SharePoint Page

Deleting a Channel

Activity 4-1: Customizing Channels

TOPIC B: Adding Tabs to a Channel

Adding a Tab

Using Tab Conversations

Renaming a Tab

Removing a Tab

Activity 4-2: Adding Tabs to a Channel

TOPIC C: Adding Connectors to a Channel

Adding a Connector

Changing Connector Settings

Changing Connector Accounts

Removing a Connector

Activity 4-3: Adding Connectors to a Channel

Summary

Review Questions

Lesson 5: Customizing your Teams Experience

TOPIC A: Managing Your Teams Profile

Updating Your Profile Picture

Changing Your Status

Changing Your Teams Settings

Logging Out of Teams

Activity 5-1: Managing Your Teams Profile

TOPIC B: Managing Teams

Editing the Team

Accessing Advanced Team Settings

Managing Team Members

Managing Channels

Managing Settings

Managing Analytics

Managing Apps

Deleting the Team

Activity 5-2: Managing Teams

TOPIC C: Adding Apps and Bots

Opening the App Store

Installing an App

Using Apps

Managing Apps

Removing Apps

Using Bots

Activity 5-3: Adding Apps and Bots

Summary

Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson Lab 1-2

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson 3

Lesson Lab 3-1

Lesson Lab 3-2

Lesson 4

Lesson Lab 4-1

Lesson 5

Lesson Lab 5-1

Lesson Lab 5-2

Course Wrap-Up

Post-Course Assessment

Course Summary

Appendices

Keyboard Shortcut Quick Reference Sheet

Glossary