Course outline for
Balanced Scorecard Basics
Balanced Scorecard Basics Course Outline
How to Use This Guide
Session One: Course Overview
Session Two: Understanding the Balanced Scorecard
What is the Balanced Scorecard?
The Need for the Balanced Scorecard
Session Three: The Ingredients for Success
Is the Balanced Scorecard Right for Us?
Top Ten Scorecard Pitfalls
Session Four: Overview of the Balanced Scorecard Process
The Big Picture
Sample Strategy Map
Sample Balanced Scorecard
Sample Tactical Action Plan
Session Five: Creating a Project Vision Statement
Why We’re Doing What We’re Doing
Making a Statement
Session Six: Understanding Organizational Mission, Vision, and Values
The Building Blocks for Your Balanced Scorecard
Analyzing Sample Statements
Session Seven: Plans and Processes to Build
Building Core Plans
A Checklist of Processes
Case Study
Session Eight: Building Balanced Scorecard Teams
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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- Workplace Wellness
- Process Improvement with Gap Analysis
- Developing a High Reliability Organization
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- Purchasing and Procurement Basics
- Continuous Improvement with Lean
- Environmental Sustainability
- An Environmental Audit Primer
- Creating a Positive Work Environment
- Creating Successful Staff Retreats
- Six Sigma: Entering the Dojo
- Code of Conduct: Setting the Tone for Your Workplace
- Digital Citizenship
- Being a Team Player
- GDPR Readiness: Creating a Data Privacy Plan
- Collaboration
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- Developing a Safety Procedures Manual
- Beyond Workplace Politics
- GDRP Readiness: Getting The Message Out
- English As A Second Language
- Digital Transformation
- Mobbing in the Workplace
- Cybersecurity 1: Fundamentals for Employees
- Respect in the Workplace
- Psychological Health and Safety
- Workplace Ergonomics - Injury Prevention Through Ergonomics
- Business Ethics for the Office