How to Use This Guide
Session One: Course Overview
Session Two: What is Workplace Politics?
Workplace Politics
Session Three: Lessons from Social and Emotional Intelligence
History of Social and Emotional Intelligence
Defining Social and Emotional Intelligence
Session Four: Self-Awareness
Understanding Self-Awareness
Session Five: Self-Management
Understanding Self-Management
Improving Self-Management through Reflection
Session Six: Social Awareness
Empathy, Organizational and Service Awareness
Session Seven: Good Relationship Skills
Identifying Relationship Skills
N’Derial III
Session Eight: Responsible Decision Making
Decision Making
Decision-Making Traps
Decision Wheel Method
Session Nine: Creating Your Workplace Philosophy
Philosophy Statement
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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