How to Use This Guide
Session One: Course Overview
Session Two: Understanding Lean
Defining Lean
The History of Lean
Lean vs. Six Sigma
Pre-Assignment Review
A Lean Glossary
Session Three: The Toyota Production System
Overview of the Liker Pyramid
Exploring the Philosophy
Considering the Processes
Understanding People and Partners
Problem Solving Tools
Session Four: The Toyota Production System House
Session Five: The Five Critical Improvement Concepts
Key Ideas
Case Study
Session Six: Understanding Value with the Kano Model
Session Seven: Types of Waste
The Three Categories
Making Connections
Session Eight: Creating a Lean Enterprise
Going Green with Lean
The Characteristics of a Lean Organization
Session Nine: The Plan, Do, Study, Act (PDSA) Cycle
Session Ten: Using the R-DMAIC-S Model
Session Eleven: Lean Thinking Tools
5W-2H
Genchi Genbutsu and Gemba
Performing a 5-S
Session Twelve: Kaizen Events
About Kaizen and Kaizen Events
Typical Kaizen Blitz Workflow
Personal Reflection
Session Thirteen: Data Gathering and Mapping
Flow Charts
Making Breakfast
Ishikawa (Cause and Effect) Diagrams
SIPOC Diagrams
Value Stream Maps
Tips for Effective Data Analysis
Session Fourteen: A Plan to Take Home
Roadblocks and Pitfalls
Creating a Successful Organizational Structure
Where To Get Started?
A Plan for Success
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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