Course outline for
Creating a Positive Work Environment
Creating a Positive Work Environment Course Outline
How to Use This Guide
Session One: Course Overview
Session Two: What Does a Positive Environment Look Like?
Introduction
Characteristics of a Positive Work Environment
Session Three: What Can I Do?
As an Employee
As a Leader
Session Four: Team Player
Team Member Roles and Responsibilities
Session Five A: Effective Workplace Relationships
Teams
Working Cooperatively
Managing Conflict
Self-Assessment
Preventing Problems
Session Five B: Effective Workplace Relationships
Dealing with Problems
Meeting Management
Session Six: Conclusion
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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