Session One: Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: Spreading the Word Internally
Creating a Communication Plan
Tool Box Activity
Session Three: Internal Training
Privacy Training in the Workplace
Training for All Employees
Specific Policy Training
Five Minutes of Training Activity
Session Four: Promoting a Positive Privacy Culture
The First Step
Making Connections
Session Five: Monitoring Your Privacy System
Monitoring Procedures
Internal Audits
Question It Activity
Session Six: Privacy Policy Overview
Customer Privacy Policy
Missing Parts Activity
Session Seven: Notifying Customers
Customer Notification
What Customers Need to Know
What Companies are Doing
Email Assessment Activity
Example 1
Example 2
Example 3
Example 4
Example 5
Session Eight: Web Design – Making your privacy policy public
Making Your Privacy Policy Publicly Accessible
Privacy Positioning Activity
Session Nine: Web Design - Cookie Banners
Cookies
Designing Your Cookie Banner
Cookie Time Activity
Session Ten: Web Design - Forms
Online Forms
Making Connections
What Do You Need to Consider?
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assessment Answer Keys
Session Two
Session Five
Session Seven
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