Course outline for
Business Ethics for the Office
Business Ethics for the Office Course Outline
Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: What are Ethics?
Defining Ethics and Morals
The Gray Area
Values Identification
Bringing It All Together
Session Three: Taking Your Moral Temperature, Part One
Case Studies
Session Four: Why Bother with Ethics?
Ethical Behavior
Session Five: Kohlberg's Six Stages
The Six Stages and Three Levels
Different Levels for Different Situations
Identifying Stages
Session Six: Some Objective Ways of Looking at the World
An Introduction to Philosophy
Applying Philosophical Approaches
Session Seven: What Does Ethical Mean?
Merck Pharmaceuticals
Decision Analysis
Session Eight: Avoiding Ethical Dilemmas
Some Easy Strategies
Case Studies
Session Nine: Pitfalls and Excuses
Common Pitfalls
Session Ten: Developing an Office Code of Ethics
Are You Ready?
Sample Codes of Ethics
Making Connections
Your Code of Ethics
Session Eleven: Ethical Issues for Business
Fundamental Ethical Issues for Business
22 Keys
Pre-Assignment Review
Session Twelve: Basic Decision-Making Tools
The Three-Phase Model
The Problem-Solving Model
Another Perspective
Phase One
Phase Two
Phase Three
Solution Planning Worksheet
The Problem-Solving Toolkit
Session Thirteen: Ethical Decision-Making Tools
Three Types of Tools
Advanced Processes
Case Study
Session Fourteen: Dilemmas with Company Policy
Common Dilemmas
The Third Option
Session Fifteen: Dilemmas with Co-Workers
Potential Dilemmas
Case Studies
Session Sixteen: Dilemmas with Clients
Potential Dilemmas
Making Connections
Session Seventeen: Dilemmas and Supervisors
Dilemmas with Your Supervisor
Dilemmas as a Supervisor
Session Eighteen: What to Do When You Make a Mistake
Six-Step Plan
Session Nineteen: Taking Your Moral Temperature, Part Two
Case Studies Revisited
Personal Action Plan
Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Keys
Session Two: What are Ethics?
Session Five: Kohlberg's Six Stages
Session Seven: What Does Ethical Mean?
Session Eight: Avoiding Ethical Dilemmas
Session Ten: Developing an Office Code of Ethics
Session Eleven: 22 Keys to an Ethical Office
Session Seventeen: Dilemmas and Supervisors
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