Course outline for
Microsoft Office Outlook 2010 - Foundation

Introduction

Prerequisites

Section 1: Starting Out

Lesson 1.1: Getting Started

What is Microsoft Office Outlook 2010?

What's New in Microsoft Office Outlook 2010?

Starting Outlook

The Outlook Interface

About the Notification Icon

Closing Outlook

Step-By-Step

Skill Sharpener

Lesson 1.2: Receiving E-Mail

Types of E-Mail Accounts

Setting up an E-Mail Account

Modifying E-Mail Account Settings

Sending and Receiving E-Mail

Step-By-Step

Skill Sharpener

Lesson 1.3: Working with E-Mail Messages

About Outlook Folders

Opening Messages

Editing Messages

Deleting Messages

Step-By-Step

Skill Sharpener

Lesson 1.4: Printing E-Mail Messages

Print Commands

Choosing Print Options

Choosing a Print Preview View

Navigating Through Print Preview

Step-By-Step

Skill Sharpener

Lesson 1.5: Getting Help in Outlook

Opening Help

Using the Help Screen

The Help Toolbar

Searching for Help

Using the Table of Contents

Getting Help in a Dialog Box

Step-By-Step

Skill Sharpener

Section 1: Case Study

Section 1: Review Questions

Section 2: Understanding and Customizing the Outlook Interface

Lesson 2.1: Getting Acquainted

Using the File Menu (Backstage View)

Using the Status Bar

Using the Mini Toolbar

Using Dialog Boxes

Using Right-Click Menus

Keyboard Shortcuts

Step-By-Step

Skill Sharpener

Lesson 2.2: Using the Outlook Panes

Using Outlook Today

Using the Navigation Pane

Using the Reading Pane

Using the To-Do Bar

Step-By-Step

Skill Sharpener

Lesson 2.3: The Quick Access Toolbar

Using the Quick Access Toolbar

Adding and Removing Buttons

Moving the Quick Access Toolbar

Customizing the Toolbar

Step-By-Step

Skill Sharpener

Lesson 2.4: Tabs and Groups

About Tabs

About Groups

About Option Buttons

Minimizing the Tab

Step-By-Step

Skill Sharpener

Lesson 2.5: Customizing the Ribbon

Getting Started

Adding or Removing Tabs

Arranging Tabs and Groups

Creating New Tabs and Groups

Customizing Group Commands

Resetting all Customizations

Step-By-Step

Skill Sharpener

Section 2: Case Study

Section 2: Review Questions

Section 3: Tab Overview (Mail Interface)

Lesson 3.1: The Home Tab

New Commands

Delete Commands

Respond Commands

Quick Steps Commands

Move Commands

Tags Commands

Find Commands

Step-By-Step

Skill Sharpener

Lesson 3.2: The Send/Receive Tab

Send & Receive Commands

Download Commands

Server Commands

Preferences Commands

Step-By-Step

Skill Sharpener

Lesson 3.3: The Folder Tab

New Commands

Actions Commands

Clean Up Commands

Favorites Commands

Properties Commands

Step-By-Step

Skill Sharpener

Lesson 3.4: The View Tab

Current View Commands

Conversations Commands

Arrangement Commands

Layout Commands

People Pane Commands

Window Commands

Step-By-Step

Skill Sharpener

Section 3: Case Study

Section 3: Review Questions

Section 4: Tab Overview (Outlook Item Interface)

Lesson 4.1: Understanding Tab Setup

About Tabs in Outlook Items

The Message Tab

The Options Tab

The Appointment Tab

The Meeting Tab

The Contact Tab

The Task Tab

Step-By-Step

Skill Sharpener

Lesson 4.2: The Insert Tab

Include Commands

Tables Commands

Illustrations Commands

Links Commands

Text Commands

Symbols Commands

Step-By-Step

Skill Sharpener

Lesson 4.3: The Format Text Tab

Clipboard Commands

Font Commands

Paragraph Commands

Styles Commands

Editing Commands

Step-By-Step

Skill Sharpener

Lesson 4.4: The Review Tab

Proofing Commands

Language Commands

Step-By-Step

Skill Sharpener

Section 4: Case Study

Section 4: Review Questions

Section 5: Sending E-Mail

Lesson 5.1: Composing E-Mail

Creating a New Message

Adding Recipients

Typing a Subject Line

Creating Your Message

Step-By-Step

Skill Sharpener

Lesson 5.2: Answering Mail

Replying to Messages

Forwarding Messages

Opening and Saving Attachments

Using the Attachment Previewer

Step-By-Step

Skill Sharpener

Lesson 5.3: Doing More with E-Mail

Adding Attachments

Creating Hyperlinks

Attaching Outlook Items

Using Themes

Step-By-Step

Skill Sharpener

Lesson 5.4: Using Viewing Tools

Choosing a View

Arranging and Grouping Messages

Understanding Conversations

Sorting E-Mail

Filtering E-Mail

About AutoPreview

Step-By-Step

Skill Sharpener

Lesson 5.5: Using the Drafts Folder

Opening the Drafts Folder

Saving a Message as a Draft

Opening and Editing a Draft

Sending a Draft

Deleting a Draft

Step-By-Step

Skill Sharpener

Section 5: Case Study

Section 5: Review Questions

Section 6: Information Management

Lesson 6.1: The Calendar

Opening the Calendar

Understanding the Home Tab

Understanding the Calendar Tools Tab

Creating and Editing Appointments

Using the Daily Task List

Using the Calendar Navigation Pane

Customizing Calendar Views

Step-By-Step

Skill Sharpener

Lesson 6.2: The Contacts Folder

Opening the Contacts Folder

Understanding the Home Tab

Creating a New Contact

Editing Contacts

Using the Contacts Navigation Pane

Customizing Contacts Views

Step-By-Step

Skill Sharpener

Lesson 6.3: The Tasks Folder

Opening the Tasks Folder

Understanding the Home Tab

Creating a New Task

Editing a Task

Using the Tasks Navigation Pane

Customizing Tasks Views

Step-By-Step

Skill Sharpener

Lesson 6.4: The Notes Folder

Opening the Notes Folder

Understanding the Home Tab

Creating a New Note

Editing a Note

Using the Notes Navigation Pane

Customizing Notes Views

Step-By-Step

Skill Sharpener

Lesson 6.5: The Journal Folder

Setting Journal Options

Opening the Journal Folder

Understanding the Home Tab

Creating a New Journal Entry

Editing a Journal Entry

Customizing Journal Views

Step-By-Step

Skill Sharpener

Section 6: Case Study

Section 6: Review Questions

Index