Course outline for
Creative Thinking and Innovation

How to Use This Guide

Session One: Course Overview

Session Two: What Is Creativity and Innovation?

Creativity and Innovation: A Breakdown

Know Your Creative Potential

Session Three: Individual Creativity

Know Yourself

Boost Your Creative Juices

Session Four: Get Creative

Session Five: Developing the Right Environment for Creativity

What Does a Creative Environment Look Like?

Build Your Creative Environment

Session Six: Creativity and Innovation in Business

The Role of Creativity and Innovation in Business

The Birth of the Four Seasons: A Case Study

Session Seven: Where Does Creativity Fit Into the Problem-Solving Process?

Problem-Solving Models

Phase One

Phase Two

Phase Three

Session Eight: Defining the Problem

Problem Identification

Eight Essentials to Defining a Problem

Tie It All Together

Using the Power of Eight

Session Nine: Creative Techniques

The RAP Model

The Shoe Swap Technique

Walk A Mile

Using Mind Mapping

Map It Out!

Metaphors and Analogies

Make a Metaphor

Situation/Solution Reversal

Reverse It to Solve It

Bring on the Toys!

Draw It Out!

Session Ten: Encouraging Creativity In A Team

Brainstorming

Plan It Out!

Rolestorming

Act It Out!

The Stepladder Technique

Brainwriting

The Slip Writing Technique

Session Eleven: Putting It All Together

Nancy Clue and the Case of the Software Upgrade

Create Ideas and Choose Your Solution

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan