How to Use This Guide
Session One: Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: What is Your Message?
What is Your Message?
How to Present Your Message: Who is Your Target Audience?
Session Three: Ways to Present Your Message
Brainstorming
Choosing a Communication Route
Session Four: Delivering Your Message in a Different Way
Pre-Assignment Revisited
Session Five: Effective Listening
What is Active Listening?
Responding to Feelings
Reading Cues
Demonstrating Listening
Session Six: What is Your Body Saying?
What is Your Body Saying?
Use Nonverbal Communication
The Value of a Pause
Attitude
Session Seven: Presenting Your Message to an Audience
The Elevator Pitch
Personal Action Plan
Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Keys
Complete the form below and we'll email you an evaluation copy of this course: