Preface
Understanding Your Training Package
Preparing for Training
Our Top 10 Training Tips
Materials Required
Related Courses
Additional Resources
Agenda: Day One
Icebreaker: Interesting Introductions
Session One: Course Overview
Session Two: Communication
Session Three: Stop! Check Your Mouth!
Speaking Characteristics
Five Good Rules
Session Four: What's Your Type? How About Mine?
The Assessment
Break
Debrief
Learning to Type
Debrief
Session Five: Positive Self-Talk
Our Thoughts
Thinking Positive
Session Six: Rapport
Morning Wrap-Up
Lunch
Energizer: Brag It Up
Session Seven: Maximizing Meetings
Four Areas of Opportunity
Fifteen Ways to Master a Meeting
Debrief
Learning Names
Break
Session Eight: Body Language
Session Nine: Sticky Situations
Session Ten: I Can Just Send an E-mail, Right?
Advantages of an Oral Presentation
Oratory Exercise
Presenting…
Session Eleven: Overcoming Nervousness
About Nervousness
Mastering Non-verbal Communication
Day One Wrap-Up
Agenda: Day Two
Day Two Re-Connect
Session Twelve: The Five S's
Five Points for Any Presentation
Preparing with the Five-S Pattern
Presentations
Session Thirteen: Start Writing!
Evidence
Introductions
Following the Opening Statement
Break
Transitioning to the Body
Endings
Think Fast!
Presentations
Session Fourteen: Audience Profile
Morning Wrap-Up
Lunch
Energizer: Creative Compliments
Session Fifteen: Your Speaking Voice
Parts of Your Message
Vocal Variety
Mastering Your Material
Session Sixteen: Add Punch to Your Presentation
Session Seventeen: Your Presentation
Preparation
Presentations
Debrief
Workshop Wrap-Up
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