Course outline for
Managing Pressure and Maintaining Balance
Managing Pressure and Maintaining Balance Course Outline
How to Use This Guide
Session One: Course Overview
Session Two: Under Pressure!
Causes and Costs of Workplace Pressure
Benefits of Creating Balance
Pre-Assignment Review
Session Three: Getting to the Heart of the Matter
Identifying Your Pressure Points
Creating an Action Plan
Facing Problems Head On
Seeking Help
Session Four: Emotional Intelligence
The Seven Human Emotions
The Emotional Map
Validating Emotions in Others
What is Optimism?
Resilience
Session Five: Coping Toolkit
Building the Stress Management Kit
Managing Anger
Expressing Yourself
Session Six: Getting Organized
Working on Priorities
Doing It!
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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