Course outline for
Skills You Need for Workplace Success
Skills You Need for Workplace Success Course Outline
How to Use This Guide
Session One: Course Overview
Session Two: Being a Team Player
Team Member Roles and Responsibilities
Session Three: Flexibility
Change Exercise
Change Tolerance
Session Four: Problem Solving
What is a Problem?
Eight Essentials to Defining a Problem
Session Five: Resourcefulness
Self-Fulfilling Prophecy
Characteristics of Resourcefulness
Session Six: Feedback
Giving and Receiving Feedback
Session Seven: Self-Confidence
What does Self-Confidence Look Like?
Building Self-Confidence
Session Eight: Creative Thinking
Methods for Creative Thinking
Other Methods
Creative Thinking Exercise
Session Nine: Emotional Intelligence
History of Social and Emotional Intelligence
Defining Social and Emotional Intelligence
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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- Advanced Writing Skills
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- Communication Strategies
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- Creating a Dynamite Job Portfolio
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- Critical Elements of Customer Service
- Project Planning: All You Need to Know
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- Getting Stuff Done: Personal Development Boot Camp
- Getting Your Job Search Started
- Goal Setting
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- Introduction to Neuro Linguistic Programming
- Mastering the Interview
- NLP Tools for Real Life
- Personal Brand: Maximizing Personal Impact
- Public Speaking: Presentation Survival School
- Public Speaking: Speaking Under Pressure
- Research Skills
- Self Leadership
- Skills for the New Employee
- The Minute Taker's Workshop
- Working Smarter: Using Technology to your Advantage
- Writing Reports and Proposals
- Creative Thinking and Innovation
- Managing Pressure and Maintaining Balance
- Networking for Success
- Active Listening
- Conducting Accurate Internet Research
- Developing Your Executive Presence
- Creating Winning Proposals
- Skills You Need for Workplace Success
- Working with the Media
- Honing and Delivering Your Message
- Identifying and Combatting Fake News
- Fostering Innovation
- Becoming a Better Learner
- Time Management
- Project Management All You Need To Know
- Delivering Dynamic Virtual Presentations
- Building Your Self-Esteem and Self-Confidence
- Fundamentals of Writing
- Business Writing That Works